The the whole process was straight forward. An easy and very pleasant experience we have never had before. Awesome! The 2 windows at the road side of our house have cut the traffic noise tremendously.
The ladies we spoke to were very polite and patient with me cause cell signal isn't great out our way. They answered questions we had.
Rich wasn't pushy at all. His presentation was one of the best mom, my husband, and I have ever seen. He made it interactive. His knowledge of the windows was amazing. You have a great man doing a great job representing your company.
These guys were so much fun. We had conversations the whole time they were there. Todd and Todd are very good at their job. We enjoyed their time with us. The installation was done smoothly and with fantastic craftsmanship.
Even though we said it was OK to use the carpet as a drop cloth they still put them down. (The carpet is being replaced because we had a fire, it was damaged.) They even put tarps outside under the windows being installed in our son's room where the fire source was. They vacuumed too. They have their routine down to a T. Awesome!
We see your commercial on TV. We initially entered the $13,000 drawing for home improvement again because of the fire. When Rich did his presentation we felt we were getting the best bang for our buck. We were absolutely right! We have our price locked in for 2 years so we can get our other windows done later on as well. That was a big plus for choice as well.
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